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Supervisor- Distribution System Operator


Vestal, NY, US



About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $39 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit



Sign-on bonus available!

$5,000.00 to $10,000.00 sign-on bonus available to qualified external applicant hired.


Responsible for safe and reliable operation of the Distribution Electric System and all associated distribution and substation assets. Coordinates and directs the activity of field employees and ECC
      operators in the operation and maintenance of the Company's distribution electric power system and gas system as applicable. Has the responsibility and authority to implement real-time actions to ensure
      the stable and reliable operation of the Distribution Electric System. Monitors and responds to distribution electric power system reliability events and operating parameter violations. Directs the switching of Company and interconnected electric distribution power system facilities to maintain safety and operate within respective reliability criteria.

   1. Monitors and evaluates electric power system alarms and events, prepares and initiates corrective action response utilizing Distribution Network Analysis (DNA) along with the Advanced Distribution Management System (ADMS). Anticipates and responds to actual or predicted thermal  and voltage violations on the distribution electric power system. Provides direction and assistance to operations staff during electric and/or gas system emergencies. Prepare reports on system disturbances and events as required.
      2. Responsible for complying with the applicable reliability standards and the applicable ISO, Regulatory authorities, and internal policy and procedure.
      3. Evaluates reliability impact of planned maintenance outages. Reviews and directs the switching of Company electric distribution facilities for scheduled inspection, maintenance, and testing to follow   all applicable safety rules & procedures and coordinates efforts with Transmission Operations when applicable.
      4. Evaluates and directs the response to spontaneous distribution, generation, or substation equipment outages. Initiates action to manage and limit risk of uncontrolled failure of components or cascading outages of the interconnection. Plans emergency isolation and restoration activity to minimize duration and number of customers interrupted to achieve CAIDI/SAIFI reliability targets 5. During normal and emergency conditions, has the authority to direct timely and appropriate real-time actions. Has authority to shed firm load to prevent or alleviate Operating Limit violations. These actions are performed without obtaining approval from higher-level personnel within the organization.
      6. Provides operations and communications interface with NY or NE ISO and Distribution Energy Resources located in the Company's area.
      7. As applicable, directs after-hours customer service trouble dispatch activity including the dispatch of field operations crews in response to electric and gas distribution trouble and emergencies.  8. Schedule shifts and provide technical guidance and expertise to employees engaged in the operation of the electric and/or gas system. Develop and implement general operating practices, procedures, and methods that promote the safe and reliable operation of the electric power system. Direct, plan, document, review and/or appraise the work of direct reports, provide coaching, counseling, and disciplinary action if required

Skills and Requirements

• Bachelor's Degree in Electrical Technology or related field of study or an A.A.S. Degree in Electrical Engineering with 5 years related experience or 10+ years as a System Operator
• In-depth knowledge of interconnected electric power system operations, generation characteristics, electrical equipment operations, system protection desirable
• Experience and knowledge of energy control systems and electric power system network analysis applications desirable.
• Familiarity with SCADA (Supervisory Control and Data Acquisition), OMS (Outage Management System) and GIS (Geographic Information System)
• Familiarity with Switching and Tagging procedures and OSHA Electric Safety Standards
• Knowledge of customer service procedures desirable.
•   Supervisory experience and knowledge of labor relations practices desirable where applicable.

• Results and proactive orientation.
• Strong analytical, leadership, interpersonal, and communications skills.
• Able to make operational decisions under pressure.
•Able to take on special projects.
•Demonstrated administrative and decision-making abilities.•    Able to operate computer and communication equipment and Analytic applications.
•Required to work a 24X7 shift rotation shifts that includes nights holidays, and weekends.
•   Ability to work effectively with all areas of the company.



  • Develop Self & Others
  • Empower to grow
  • Collaborate and Share
  • Be a role model
  • Focus to achieve results
  • Be agile
  • Technical Skills

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.  This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or

Nearest Major Market: Binghamton

Job Segment: Power Systems, Energy

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