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Supervisor - Substation Operations Relay


Rochester, NY, US


Substation Operations department which includes personnel responsible for substation construction and maintenance and system protection and control. Directs and controls the safe construction, maintenance, and operation of transmission and distribution substations and is responsible for all division/district switching and tagging coordination. Oversees the installation, testing, and maintenance of all protective devices, control circuits, and supervisory equipment for electric and/or gas operations, if applicable. Ensures that work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction.

Plans, schedules, assigns, and directs work of Substation Operations personnel and administers local department budgets. Plans and coordinates with related departments and oversees all substation related construction, modification and maintenance projects, including major capital, TDIRP, substation automation and minor capital substation projects.  Responsible for transmission and bulk power delivery systems.

Prepares and implements reliability focused Preventative Maintenance programs for responsible departments in support of corporate reliability goals, Public Service Commission/Public Utility Commission targets, and NERC/NPCC Electric Reliability Organization (ERO) compliance standards, including the new "Bright Line" requirements for facilities rated 100kV and above. Responsible for customer satisfaction which may include substation reliability, system power quality and/or timely connection of all URD underground services. Coordinatesmaintenance and construction projects with Substation Operations personnel and other departments, and contractors.

Coordination of activities, resources and support with the Substation Automation and Technical Support department, including distribution SCADA and substation automation projects.

Become knowledgeable in the electric utility industry technological advancements including IEC 61850 protocol.  Ensure that all personnel receive the necessary training to install, operate, maintain and test this equipment.

Provides technical support to other departments, such as coordination for substation outage requests, oil spill cleanup, and problem investigation.  Coordinates safe delivery and installation of mobile substations and other power equipment.

Coordinates safety training and inspections, including completing documentation and conducting safety incident investigations. Trains personnel in theoretical and practical application of protection devices, control systems, electric switching and tagging, and other safety practices. Evaluates and documents employees' performance and progression and conducts or oversees the annual performance appraisal process. Responsibilities include labor relations contract administration and communications

Skills and Requirements

Education & Experience Required:

Bachelors Degree with a minimum of 4 years relevant experience preferred. Associates Degree with a minimum of 7 years relevant experience or High School/GED with the completion of the relevant progression program and 10 years relevant experience required.

Knowledge of electrical or mechanical technology, electric substations and substation equipment, distribution equipment, control circuits, system protection and control devices, electronics, physics, digital electronics, electric power systems, meters, instruments, accounting, meter principles, drafting, blueprint reading and/or

switching & tagging.

Knowledge of facility systems, electrical, HVAC, energy management and control systems is a plus.


Strong customer service focus.

Good verbal and written communications skills.

Self-directed work skills with strong emphasis on multitasking.

Strong supervisory, project management and computer skills applicable to (but not limited to) WMS, CMS, OMS, SAP, Microsoft Word and Microsoft Excel.

Demonstrated supervisory and resource management skills.

Analytical and problem solving skills.

Results and proactive orientation.

Must be available outside of regularly scheduled hours to work storms, system emergencies, and/or to complete critical assignments.


  • Business global view
  • Communication and influence
  • Customer orientation
  • Flexibility and globalization
  • Initiative
  • Results achievement and continuous improvement
  • People development
  • Team Work
  • Team management
  • Innovation and inventiveness



AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or

Nearest Major Market: Rochester

Job Segment: Transmission Line Supervisor, Power Systems, Energy

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