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Field Collection Representative (8285 CNG) East Hartford, CT

Company:  CONNECTICUT NATURAL GAS
Location: 

East Hartford, CT, US

Location - East Hartford, CT

 

DEPARTMENT: Customer Accounting

 

         DIVISION: Credit and Collections

Responsibilities

 

*1.       Make field visits to collect monies or disconnect meters on past due monies.

*2.       Investigate unauthorized use of gas, disconnect and lock meters.

*3.       Have knowledge of Company routines, policies and methods relating to    collection procedures.

*4.       Remove meters under special circumstances.

*5.       Have knowledge of streets in territory served.

*6.       Sign up homebound customers for Energy Assistance.

*7.       Must be able to work with minimal supervision.

 8.       Other related duties as assigned by supervision.

 

(*) NOTE: Identifies essential functions.

 

THIS A DOT SAFETY-SENSITIVE POSITION.  ANY APPLICANT TRANSFERRING INTO THIS DEPARTMENT FROM A NON-SAFETY SENSITIVE POSITION WILL BE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG SCREEN.

Skills and Requirements

 

1.         Must be able to read, write and speak English effectively.

2.         Must be able to understand and follow oral and written instructions.

3.         Must be patient and understanding of customer's problems and have the ability   to use good judgement in dealing with these problems.

4.         Must be effective in communicating problem situations and develop responsible             solutions  independently that effect the customer and the Company.

5.         Must have MVD license and good driving record.

6.         Must be physically able to perform the duties required.

7.         Must have basic PC skills and keyboard skills (15 WPM).

8.         Must have basic math skills.

 

 

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or careers@avangrid.com


Nearest Major Market: Hartford

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